Terms of Usage

TERMS

Welcome to www.palengkeboy.com, an online wet market shopping portal for a wide range of wet market products in Philippines. The terms and conditions contained herein regulating our relationship with regard to the use of www.palengkeboy.com by you. By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law. You are advised to read this Agreement carefully before entering into a transaction on www.palengkeboy.com. If you accept this agreement, it will be a legally binding agreement between you and Palengkeboy Company (for shopping on www.palengkeboy.com).

Your visit to this website is subject to this Payment, Delivery and Returns Policy and Terms and Conditions and our Privacy Policy available here on this website.

By using the website and/or registering yourself at www.palengkeboy.com , you authorize us, our affiliates & our associate partners to contact you via email or phone call or sms and offer you their services for the product you have opted for, imparting product knowledge, offer promotional offers running on website & offers offered by the associated third parties, for which reasons, as well as web aggregation, personally identifiable information may be collected as detailed below. And Irrespective of the fact if also you have registered yourself under our service, you still authorize us to give you a call from our Company & associate partners for the above mentioned purposes till 45 days of your registration with us. This Privacy Policy covers by our company treatment of personally identifiable information that we collects when you are on the Palengkeboy.com site, and when you use our services. This policy also covers treatment of any personally identifiable information that the company and business partner share with. This policy does not apply to the practices of companies that we does not own/control or to the people that does not employ or manage. Our company may collects personally identifiable information when you register for a Palengkeboy.com account, when you use certain of our products and services, when you visit Palengkeboy.com or any other site/ pages owned by our company, and when you enter promotions. We may also receive personally identifiable information from our business partners. When you register with us, we ask for your first name, last name, address, state/city, email, and mobile no. Once you register with us and sign in to our services, you are not anonymous to us. Also during registration, you may be requested to register your mobile phone and email or other device to receive text messages, notifications, and other services to your wireless device. By registration you authorize us to send sms/email alerts to you for your login details and any other service requirements or some advertising messages/emails from us.

By placing an order on this site you are entering into a purchase/sale transaction with us. The terms and conditions are enumerated as follows and licensed owner of the brand Palengkeboy.com Except as otherwise expressly stated with respect to our products, everything on this site is offered on an "as is" basis without any warranty whatsoever either express or implied. Our company makes no representations, express or implied, including without limitation implied warranties of merchantability and fitness for a particular purpose.

Our company does not guarantee the functions contained in the site will be uninterrupted or error-free, that this site or its server will be free of viruses or other harmful components, or defects will be corrected even if the company/staff is aware of them.

PERSONAL USE

Your use of the materials included on this site is for informational and shopping purposes only. You agree you will not distribute, publish, transmit, modify, display or create derivative works from or exploit the contents of this site in any way. You agree to indemnify, defend and hold harmless for any and all unauthorized uses you may make of any material on the site. You acknowledge the unauthorized use of the contents could cause irreparable harm to our company and that in the event of an unauthorized use, We shall be entitled to an injunction in addition to any other remedies available at law or in equity.

FEEDBACK & SUBMISSIONS

You agree you are and shall remain solely responsible for the contents of any submissions you make, and you will not submit material that is unlawful, defamatory, abusive or obscene. You agree that you will not submit anything to the site that will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). While we appreciate your interest in with us. , we do not want and cannot accept any ideas you consider to be proprietary regarding designs, product technology or other suggestions you may have developed. Consequently, any material you submit to this site will be deemed a grant of a royalty free non-exclusive right and license to use, reproduce, modify, display, transmit, adapt, publish, translate, create derivative works from and distribute these materials throughout the universe in any medium and through any methods of distribution, transmission and display whether now known or hereafter devised. In addition, you warrant that all so-called "moral rights" have been waived.

PAYMENT, DELIVERY, RETURNS/ ONLINE PURCHASE POLICY

Definitions

"Agreement" means the terms and conditions as detailed herein including all schedules, appendices, annexure, privacy policy and will include the references to this Agreement as amended, supplemented, varied or replaced time to time. www.palengkeboy.com or the “Site” means the online wet market and shopping portal owned and operated by our company which provides a platform to the shoppers to buy the products listed on the site. "Vendor"/"Seller"/”Affiliate” shall mean the person or any legal entity who offers for sale, sells the products or services on www.palengkeboy.com "Customer" / "Buyer" shall mean the person or any legal entity who accepts the offer for sale on site by placing an order for and or purchases any products offered for sale on the site. "User"/ "You" means and includes you and/or any person or an entity including Vendor/Seller/Affiliate using or accessing the services provided on this Site.

Definitions

You represent and warrant that you are competent and eligible to enter into legally binding agreement and have the requisite authority to bind the other party to this Agreement. You shall not use this Site if you are not competent to contract under the applicable laws, rules and regulations.

Term

This Agreement shall continue to be in full force and effect for so long as you are using the site. The site provides the online shopping plat wherein the Users can purchase/buy the products and services listed on it pursuant to the terms and conditions set forth below. By clicking on the “Proceed to Payment” button, you are agreeing to use the Services in a manner consistent with and abide by the terms and conditions of this Agreement, our Privacy Policy, and with all applicable laws and regulations.

Termination

Either User/ You or our company may terminate the agreement at any time, with or without cause. However, We reserves the right, in its sole discretion, to terminate your access to the products and services offered on the site or any portion thereof at any time, without notice.

Modification of Terms and Conditions

Our company may at any time modify the terms and conditions contained on the Site without any prior notification to you. You can access the latest version of the Terms and Conditions at any given time. You should regularly review the Terms and Conditions. In the event the modified Terms and Conditions are not acceptable to you, you should discontinue using the site. However, if you continue to use the site you agree to accept and abide by the modified Terms and Conditions.

Online Shopping Platform

You further agree and undertake that you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site. We, our company accepts no liability for any errors or omissions, whether on behalf of itself or third parties. The address at which delivery of the product ordered by you are to be made should be correct and proper in all respects. After the receipt of payment from the Buyer or and getting a commitment to be paid cash on delivery as the case may be, Our company shall arrange for the delivery of the product to the recipient at the shipping address provided by the Buyer. Any and all orders placed by you on this Site are a firm commitment to purchase and you are obligated to complete the transaction and not contest it in anyway. Before placing an order you are advised to check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.

Product Pricing

Product prices listed on the website are current but may vary from time to time. While every care has been taken to label the products accurately, errors in data entry and updation may occur. Our company reserve the right to cancel the order in case a transaction has been not verified or where transaction made where the price indicated was not the correct price. In the rare event that happens, we will give a full refund of all money received from the customer. Prices are subject to change without advance notice. All prices on this web site are given in Philippine Peso. For international cards used on the site, the banks applicable exchange rate and charges will apply. We have no jurisdiction on this and any disputes or queries on exchange rates and bank charges need to be directed to the bank or institution that issued your card or payment instrument. All orders are acknowledged at current pricing. We will bill at price in effect at the time of receipt of money and raising of an invoice. Some products which are listed on the web stores such as fresh fruits and vegetables are products where prices change on a daily basis. You will be billed the prices prevalent during the invoicing of the products.

Out of Stock situations

Our endeavour is to ensure that all products listed on the site are available in stock for despatch to the buyer. However in case this in not available for any reason, we will contact you and give you the option to exchange or cancel the order based on your convenience.

Payment Options

The following modes of payments:
a) Cash On Delivery - Our standard payment option at the moment
b) Credit Cards - Master Card, Visa (Not avaialble at the moment)
c) Debit Cards - Master Card, Visa, (Not avaialble at the moment)
In this section you will be asked for address and other contact information as well as payment related information. Once the payment transaction has been successfully completed, your order will be processed on receipt of the funds from the bank or Credit Card Company. It is at this stage that the sale is said to be complete. Thereafter your products will be shipped based on product availability and completion of logistics operations related to the same.

Delivery Charges

Delivery handling rates may vary based on product, packaging, size, volume, type and other considerations. The Devliery handling charges are given at the time of check out and consumers will know about this before making payments.

Delivery of Products

We take no responsibility for goods signed by an alternative person other than the person ordering the product at the address indicated at the time of the order. Since the transactions are verified by authorised shopper, we do not take responsibility for incorrect addresses provided at the time of placing the order. The delivery will NOT be redirected / redelivered to any other address in any circumstance. The selected product will be delivered only on certain and specific areas if it is mentioned as “available” on this Site. The company staff will contact the customer on the first time & confirm the date, time & address of delivery. If the delivery fails due to following reasons, the company staff will contact the customer 2nd time to deliver goods & levy delivery charges for the second attempt. The company will consider the order delivery “failed” in the following cases:
-Delivery not done due to wrong address.
-Recipient not available.
-Premises locked.
-In case of floods/ Heavy Rains/ National or State Protests, we reserve the right to reschedule the delivery for another date.
-In case the product is not delivered due to any of the above reasons, we will inform you about the same.
All claims for shortages or damages must be reported to customer service at the time of delivery to our representative who has come to deliver the products and followed up on contact us page on the web store. Also the said shortage of goods needs be highlighted and signed on the delivery Invoice copy and returned to the delivery person.

Product returns

Once products are delivered to you and accepted as accurate and as per the original order, there is no refund or exchange possible. To return any items that are damaged or expired or not as per your original order, Please return these products to the delivery person along with a remark on the delivery receipt/ Invoice. Please contact customer service by email through the contact us link on the website (https://palengkeboy.com) mention the return of products along with the order number, and the date of delivery. All exchanges or refunds will be accepted only at the time of delivery, post the delivery personnel has left the premises, no claims/requests can be accepted for exchange/return of the products

Disclaimer

**Some product images are shown for illustration purposes only and may not be the actual representation of the product. Some product may not have the exact measurement/weight result as expected and may differ to up 250 grams, customer will be informed. Order cancellaion is not allowed once the order is in transit status. Always do counter and thorough checking of items upon recieved. Delivered items without complains within 24hrs will be consider as good items and will not be subject for replacement.**

"We as a Retailer shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time". Thank you for visiting www.palengkeboy.com.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Customer Service at help@palengkeboy.com .